Business Information Management refers to the activities that organizations perform in order to ensure that they are using information in an appropriate manner. It includes the application of information technology but excludes responsibility for the supply of IT services, that are deemed to be provided by Application Management and IT Infrastructure Management working in unison with each other and with Business Information Management. The following definition is a combination of definitions used by the Australian Queensland Government and AIIM.
“Business information management is the means by which an organization efficiently plans, collects, organizes, uses, controls, disseminates and disposes of its information, and through which it ensures that the value of that information is identified and exploited to the fullest extent. It is a corporate responsibility that needs to be addressed and followed from the most senior levels of management to the front line worker. Organizations must be held and must hold their employees accountable to manage information appropriately and responsibly.”